Privacy policy

This policy has been drawn up in accordance with Belgian and European legislation, including the General Data Protection Regulation (GDPR).

Welcome to Soft Sacred Self ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy ("Policy") describes how we collect, use, and share your personal data when you use our services, including our website and webshop.

Data controller

The data controller responsible for the processing of your personal data is:

Soft Sacred Self
Business address: Vlasbloemstraat 24, 8500 Kortrijk, Belgium
Owner: Ashley Hellebuyck
Email address: info@softsacredself.com
Phone number: +32 471 53 19 82
Company number: BE0795 727 523

What data do we collect?

We may collect the following categories of personal data:

Identification data: such as name, address, phone number, and email address.
Financial data: such as payment information when making purchases through our webshop.
Health information: where relevant to the services we provide (for example, card readings).
Usage data: such as information about how you use our website, including IP address, browser information, and visited pages.
Communication data: such as emails or messages you send to us.

How do we collect your data?

We collect personal data in the following ways:

Directly from you: when you purchase a product, book a service, subscribe to our newsletter, or contact us for information.
Automatically: when you visit our website, through cookies and similar technologies.
From third parties: if you have booked or paid for our services through another party.

Why do we collect your data?

We process your personal data for the following purposes:

Service delivery: to process and fulfill your bookings and purchases.
Customer service: to provide support and respond to your inquiries.
Marketing: to send you newsletters, promotions, and offers, provided you have given your consent.
Legal obligations: to comply with our legal obligations, such as accounting and tax requirements.
Website optimization: to improve our website and personalize user experiences.

Legal Basis for Processing

We process your personal data on the basis of the following legal grounds:

Performance of a contract: to provide the services and products you purchase from us.
Consent: for sending marketing communications or when processing health information in the context of a service.
Legal obligation: to comply with applicable laws and regulations.
Legitimate interest: for example, to improve our services or to prevent fraud.

How do we share your data?

We only share your personal data with third parties when this is necessary to perform our services or to comply with legal obligations. This may include:

Payment service providers: for processing payments.
Logistics partners: for delivering products.
IT service providers: for managing our website and data storage.
Authorities: when legally required.

How long do we retain your data?

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required or permitted. For financial data, for example, we apply the statutory retention period of 7 years.

Your Rights

You have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request correction of inaccurate or incomplete data.
Right to erasure: You may request deletion of your data, provided there is no legal obligation to retain it.
Right to object: You may object to the processing of your data, for example for direct marketing purposes.
Right to data portability: You may request that we transfer your data to another organization.

To exercise any of these rights, you may contact us using the contact details above.

Data security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

Our website uses cookies to improve your user experience and to collect statistical data. You can manage your cookie preferences through your browser settings.

Changes to this policy

We reserve the right to amend this Privacy Policy from time to time. We will notify you of material changes by posting an update on our website or through another appropriate form of communication. We recommend that you review this Policy regularly to stay informed about how we protect your data.

Contact details

If you have any questions or complaints about our Privacy Policy or our data processing practices, you may contact us at:

Soft Sacred Self
Email address: info@softsacredself.com
Phone number: +32 471 53 19 82
Business address: Vlasbloemstraat 24, 8500 Kortrijk, Belgium

This Privacy Policy was last updated on 28/02/2026 at 14:13.